Privacy Policy and Cookies

The administrator of your personal data, within the meaning of data protection regulations, is Fesido Spółka z ograniczoną odpowiedzialnością, ul. Kapelanka 12, 30-347 Kraków, NIP: 676 261 13 20, REGON: 521179978, KRS: 0000952628.

Personal data is processed by Fesido in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”), for the following purposes:

• establishing business relationships, including responding to client inquiries (Art. 6(1)(f) GDPR – legitimate interest of Fesido);
• conclusion and performance of contracts for the provision of services by Fesido (Art. 6(1)(b) GDPR);
• pursuing legitimate interests of Fesido, such as marketing its products or services, asserting or securing claims (Art. 6(1)(f) GDPR);
• fulfilling legal obligations related to tax and accounting requirements (Art. 6(1)(c) GDPR in connection with tax and accounting laws);
• managing social media profiles, informing clients about Fesido’s activities, promoting events, brand, products and services, building and maintaining an online community, and communication through available functionalities (Art. 6(1)(f) GDPR – legitimate interest of Fesido).

providing data is voluntary; however, failure to provide it may prevent the establishment of business relationships or the use of services.

We obtain personal data directly from you. We use your IP address and browser data. When you contact us, you usually provide us with your email address and phone number. You may also share your name, surname, or other details in your message. Providing such data is voluntary, but in some cases (such as IP, browser details, or email for contact) necessary for us to provide access to our website or reply to your inquiry.

We collect personal data for statistical purposes and, in case of receiving a message from you, to contact you and respond. If you subscribe to our newsletter, your personal data is processed to provide this service.

We carefully select our partners, limiting data transfers to a minimum. Data may be transferred to:

• Nazwa.pl Sp. z o.o. – for hosting and email server services,
• Google Ireland Limited – for Google Workspace services, including email hosting.

All entities entrusted with personal data processing guarantee the use of appropriate security measures as required by law.

Due to the use of Google services, your data may be transferred to the United States (USA). Google is certified under the EU-US Privacy Shield, ensuring compliance with EU data protection requirements.

You have the right to:

• lodge a complaint with the President of the Personal Data Protection Office,
• withdraw consent (where consent is the basis for processing), without affecting prior lawful processing,
• request access, rectification, deletion, or restriction of your personal data,
• object to processing,
• request data portability.

To exercise your rights, simply contact us.

We retain your data only for the duration necessary for processing and for the period corresponding to the limitation of claims.

“Cookies” are small text files sent and stored on your computer, smartphone, or other device used to access the Internet. They enable the website to recognize your device and display the content appropriately.

On https://fesido.pl, we use cookies to:

• adjust the website to user preferences,
• facilitate navigation,
• ensure security,
• collect statistical data,
• enable advertising tailored to user interests.

Types of cookies used:

• necessary cookies – required for authentication and use of services,
• security cookies – used for fraud detection,
• performance cookies – collect usage statistics,
• functional cookies – remember user preferences (e.g. language, font size),
• advertising cookies – deliver targeted advertising.

On your first visit, you are informed about cookie use. You can manage cookies directly from the site or through your browser settings. Most browsers accept cookies by default, but you can change these settings anytime.
Note: disabling cookies may reduce convenience and functionality of the website.

We use Google Analytics provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. It helps us analyze traffic and optimize the website. Google LLC is based in the USA and is certified under the EU-US Privacy Shield.

You can block Google Analytics by installing a browser add-on: https://tools.google.com/dlpage/gaoptout.
More information: https://support.google.com/analytics/answer/6004245.

We use marketing tools available through Facebook, provided by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA. These tools allow us to deliver personalized ads to you on Facebook based on your behavior on our website. We have implemented the Facebook Pixel, which automatically collects information about your use of our website. The information collected is likely transmitted to Facebook’s servers in the United States and stored there.

The information collected via the Facebook Pixel is anonymous and does not allow us to personally identify you. Please note that Facebook may combine this information with other data about you collected through your use of Facebook and use it for its own purposes. More information about Facebook’s activities can be found in their privacy policy: https://www.facebook.com/privacy/explanation . If you have a Facebook account, you can also manage your privacy settings there.

Facebook Inc. is based in the USA and uses technical infrastructure located in the USA. Facebook participates in the EU–US Privacy Shield program to ensure an adequate level of personal data protection required by European Union regulations.